Thank you vey much beapro.com. This is the best experience that I have had with any transaction over the internet. I couldn't be happier. Keep up the good work.
Victor Sparks, NV
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I am very pleased with the timely shipment and quality of the gloves that I received from your company. My daughter and her teammates have chosen 4 gloves and I will be returning the rest on 1/10/08. Please look for this shipment to come in to you. I have always had fantastic service from you guys on returns. There are some other parents on the team that are interested in ordering the same way I have done but they are scared that they will have trouble making returns. I assured them of your service and gave them the website. Great selection, great prices, and great service. Thanks.
Heath Pierre Port, LA
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The glove arrived yesterday, as you promised. It was a pleasure dealing with a first class business as BeAPro.com. I will definitely deal with you in the future.
Paul Cheektowaga, NY
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I ordered my pitching machine and received it in two days and everything was with my order. Thanks for the great help and 24 hour call line.
Mark Pike Road, AL
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I want to thank you for your assistance. I received the Casey Pro, put the tunnel up using your frame and net, it’s terrific!!!
Tom North Reading, MA
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Great news! That’s what I call grade A service. You’ll be definitely hearing from me again. Thanks.
Christopher Old Bridge, NJ
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I got the bat today just like you said I would. Thanks again, I’m going to recommend you guys to all my friends.
Christopher Old Bridge, NJ
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I have to tell you that I am so impressed with your service. I ordered the gloves and bat yesterday evening and they arrived today. Absolutely amazing! Additionally, your prices were fantastic. I will definitely order from you again. Thanks.
Tim Springfield, MO
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Yo vivo en Miami, mi hijo juega en las ligas de pelota en tamiami, y como saben el picheo es duro. Para mi hijo de 8 anos compre una maquina que es la "Personal Pitcher" el cambio a sido increible, pero lo mejor es este sitio BEAPRO.COM Les puedo asegurar que este sitio es el mas increible, es la perfeccion en servicio, de aqui solo tengo elogios, responden directamente al telefono, el despacho es tal y como lo prometieron, el equipo que pedi llego perfecto, y me decidi ha escribir esta nota porque cuando la maquina se me dano, sin muchas preguntas observaron que aun estaba bajo garantia y el mismo dia que llamo para hacer el reclamo, me escuchan y ademas me envian una nueva de inmediato. creanme no es un sueno es la verdad.
Les quedo muy agradecido al grupo de personas de BEAPRO.COM
Miguel Miami, FL
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I just wanted to let all of you know at BeAPro.com how very satisfied I was dealing with your company. I had questions regarding the shipping of a pitching machine and was stunned to receive a response to my e-mail within ten minutes. I needed clarifications on the shipping and again they got back to me within ten minutes. Once the item was ordered, I received an e-mail saying that the order was shipped to my Hawaii address and it was due to arrive within five days. Sure enough, it arrived right on time! Dealing with BeAPro.com was a very delightful experience and I will highly recommend your site to other baseball people I know.
I was a very skeptical internet shopper but I know now that there are good web sites out there that do a great job. Keep it up!
Brian Mililani, HI
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I’m very sorry for the delay in letting you know that was a great experience buying the Atec pitching machine from you. You gave the same price that some well known sporting good website company gave me, but with the difference that after almost a month they told me they were not going to receive that equipment anymore. Again, thanks for delivery the item as promised.
Higinio Miami, FL
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Thank you very much for your great customer service. It is challenging today to buy off the web and feel good about it. You made me feel good about my decision to buy from you. Thanks again.
Chris Santa Clara, CA
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I am writing to tell you that we had a problem with the pitching machine that we ordered on Oct. 18. This was a gift for my grandson, therefore, we did not open the box until November 24.
We called the company and we received a very quick reply. A new machine was sent along with a pick up tag for the original one.
We appreciate you quick response. The pitching machine is love by my grandson. Thank you for your great customer support.
Richard and Lee Fulton, MO
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Thanks so much for your prompt reply and follow up!!! It will be fun hitting balls on Christmas! Happy Holidays!
Mike Lansdale, PA
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Thanks a lot. You guys have the best prices by far, AND great customer service. I’m spreading the word.
Gerald Quincy, MA
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Just wanted to tell you that the order arrived the very next day. I was impressed with the ease of the ordering, and the next day free shipping was a plus. Your price of the glove was quite good. Even though I'm in the same state and must pay sales tax, you will be at the top of my list for any equipment I may need in the future. I coach my daughter's softball team, and will pass your .com on to others. Thanks for getting my order out quickly
Craig St. Charles, MO
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I wasn't sure how to provide feedback, but I wanted to send along the note that I would highly recommend beapro.com to anyone shopping for sporting goods. I order the JUGS Lite Flite pitching machine on a Sunday afternoon, and by Wednesday, it was on my doorstep. With free shipping, i expected a long delay, but was extremely pleased at the fast service, email notifications, and a great product. Thanks for the outstanding service.
Kate The Woodlands, TX
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Hello, I am a pretty hard person to impress when it comes to customer service, but you have done it. I ordereda JUGS Curveball machine late in the day on a Thursday, and it arrived early the following Tuesday. Fewer than 3 business days for a 150 pound delivery? Are you kidding me? Way to go BeAPro!!!
Mark Phoenix
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Thank you for great service. The free and speedy shipping is great. The pitching machine we ordered took only two days to get to us. Keep up the good work.
Jan Astoria, OR
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The staff of BeAPro, I recently ordered a Nokona ballglove from your company and was impressed with the positive customer service and courtesy I received. Unfortunately, I ordered a glove that was too small to facilitate the size of a softball. Upon explaining my situation with Brent, he guided me through additional inquiries to ensure the fit, style, and size would be correct on my reorder. Brent patiently walked me step by step through the different styles. He took his time to expand on the differences and levels of quality, even though it was after 6:00 p.m. Eastern daylight savings time. I feel most customer service agents would have simply attempted to end the call, since it was quitting time, and shown no regard for the customer. Since I am extensively involved in customer servicing within my career as a Technical Training Instructor for PPG Industries Automotive Refinishing Unit, I value the worth and commitment of those who, like myself, respect the value of the customer. This happens with too little frequency nowadays, and I found the experience refreshing with BEAPRO. Please pass along my compliments and appreciation to Brent. It reaffirms my belief that customer servicing is still alive and well within some businesses today and I appreciate it.
Ron Kissimmee, FL
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Dave, I just finished ordering a Casey 2 machine from BeAPro. Thanks to your answering of all my questions promptly made the difference in who I ordered the machine from. Thanks again.
Tim Kingsville, OH
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Thanks. I am very pleased with the service from Beapro. I will continue to shop at your site and will recommend it to others.
Donna Coral Springs, FL
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It has been a pleasure doing business with you. Thank you for your help and fast delivery.
Jim Roseburg, OR
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We got it Tuesday...... Thank you for the excellent service.
Pam Grand Rivers, KY
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Excellent customer service.Thank you.
V. Manchester, TN
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Thank you..Very good customer service... I will certainly remember this as we continue to order supplies for our league and myself.
Randy Coeburn, VA
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Thank you for the update Dave. I really appreciate this kind of follow up and customer service.Thanks again.
Paul Brookline, MA
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Thank you for the fine customer service.
Richard Sandy Hook, CT
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Thanks so much. Just received our order and the glove is GORGEOUS!!!My son will be thrilled to know that someone out there DOES have the products they advertise. Many others make false promises of future shipments. You're the greatest and we'll certainly be ordering from you again soon.
M. Carmel, NY
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Thanks Dave....your customer service is really outstanding.
Greg Greenville, NC
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Thank you, thank you. We received the replacement quad bat Saturday morning. Your support and personal concern for our order and getting us the bat for my daughter's tournament was phenomenal,as was her hitting. You batted 1000 and while she only went 3 for 4, in the first game and 2 for 4 in the second with an extra base hit, needless to say we are very happy. Thank you for your excellent customer service.
Keith St Louis, MO
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